BalncD · App Support

App Support

Dr. Akanksha Agarwal, MHC · Akanksha Clinic, Himayatnagar, Hyderabad

Contact support

For help with the BalncD mobile app (login, account, mood or journal data, notifications, or technical issues):

+91 7013983168 · +91 8074790542
Mon – Sat, 10:00 AM – 7:00 PM IST

Common issues

Cannot sign in: Use password reset on the login screen, or email care@drakanksha.com from your registered email.
Delete account: Profile → Account → Delete Account. See our Account Deletion Policy.
Delete specific data: Data Deletion Policy.
Book a therapy session: Use the Clinic tab in the app or contact the clinic.

Emergencies

This app is not for emergencies. If you are in immediate danger, call 112 (India) or Tele-MANAS 14416 / 1800-891-4416.

Clinic address

Dr. Akanksha Agarwal's Mental Healthcare Clinic
1-126, Raja Manohar Colony, Himayatnagar
Hyderabad, Telangana 500029, India