Terms of Service

Last updated: June 1, 2025

Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Professional Services

Our therapeutic services include:

  • Individual therapy sessions
  • Couples and family counseling
  • Group therapy sessions
  • Mental health consultations
  • Crisis intervention when appropriate

All services are provided by licensed mental health professionals in accordance with applicable state laws and professional ethical standards.

Appointment Policies

Scheduling

Appointments can be scheduled online, by phone, or email. We will confirm all appointments within 24 hours of booking.

Cancellation Policy

Please provide at least 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a cancellation fee.

Payment

Payment is due at the time of service unless other arrangements have been made. We accept cash, check, and major credit cards.

Confidentiality

All information shared during therapy sessions is confidential and protected by law. We will not share your information without your written consent, except in limited circumstances required by law, such as:

  • Risk of harm to self or others
  • Suspected child or elder abuse
  • Court-ordered disclosure
  • Insurance or billing purposes (with your consent)
Emergency Situations

Our services are not intended for emergency situations. If you are experiencing a mental health emergency, please:

  • Call 911 immediately
  • Go to your nearest emergency room
  • Call the National Suicide Prevention Lifeline: 988
  • Call the Crisis Text Line: Text HOME to 741741
Limitation of Liability

While we strive to provide the highest quality of care, therapy outcomes cannot be guaranteed. Our liability is limited to the cost of services provided. We are not responsible for indirect, consequential, or punitive damages.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: [email protected]

Phone: +91 7013983168 | +91 8074790542

Address: Dr. Akanksha Agarwal's Mental Healthcare Clinic
1-2-217/14, Ground Floor, Rajamanohar Colony, Domalguda, Himayat Nagar, Hyderabad - 500029